Effective Date: 08/17/2024

Introduction

At Dr. Face, your privacy is of utmost importance to us. We are committed to protecting and respecting your personal data and ensuring that your personal information is handled in compliance with applicable data protection laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our clinic or use our services.

 

1. Information We Collect

We may collect and process the following types of personal information about you:

• Personal Identification Information: Name, address, phone number, email address, date of birth, and gender.
• Health Information: Medical history, medications, allergies, treatment records, and any other information you provide during consultations.
• Payment Information: Billing details, payment method, and transaction history.
• Digital Information: IP address, browser type, device information, and other technical data collected when you visit our website.
• Visual Information: Images or photographs taken before, during, or after treatments (with your consent).

 

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To schedule appointments, perform treatments, and follow up on your progress.
• Medical Records: To maintain accurate medical records and ensure the safety and effectiveness of our services.
• Communication: To contact you regarding your appointments, send reminders, and provide updates on services.
• Billing and Payment: To process payments, manage your account, and handle billing inquiries.
• Legal Obligations: To comply with regulatory and legal requirements.
• Marketing: With your consent, to send you promotional materials, newsletters, and information about special offers.

 

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, IT service providers).
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
• Consent: We may share your information with your explicit consent for purposes not covered by this policy.

 

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. Our security measures include encryption, secure servers, and access controls. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

 

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Medical records are retained for a period in compliance with relevant healthcare regulations.

 

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to correct any inaccuracies in your personal data.
• Deletion: You have the right to request the deletion of your personal data, subject to legal or regulatory retention requirements.
• Objection: You have the right to object to the processing of your data for marketing purposes.
• Withdrawal of Consent: If we rely on your consent for processing, you may withdraw it at any time.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will notify you of any significant changes and update the effective date at the top of this policy.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Phone: 905 604 0802 

Email: Info@DrFace.ca

Address: 7080 Warden Ave. , Markham , L3R5Y2, ontario